Julie Boatman asked if Dairy Queen is a low end business. I am not sure what she means by that but…
DQ is concentrated in small towns, I don’t think there is a small town in West Texas without one. But I guess the formula is successful. Click here to learn that no less than Warren Buffet bought the company in 1993. He has high standards of return on capital so they must do well. Remember the ratios we studied – margin, return on assets, ROI, etc? From the stand point of what we study in cost accounting it makes sense. Locations in Andrews, Seminole, and Seagraves Texas are certainly less expensive than those on I 35 coming into Dallas. While they may not have as large a customer base, when you are the only game in town, you can still do well. Come to think of it, a McDonald’s and a Burger King both came and went in Andrews, TX, but the DQ is still there! MCD and BK lasted less than two years as I recall.
Now they are rolling out a new concept, Grill and Chill to better compete with MCD and the rest. As for not taking credit cards, well there is a percentage and a fixed fee charge for that. Restricting it to cash customers means more money in the till at the end of the day. And if there is no MCD next door as there isn’t in many small towns, I guess DQ can get away with that practice. I notice many establishements now have a minimum price at which they will accept credit cards in payment.
Click here to learn more about the cost of becoming a Grill and Chill owner, Before you click, take a guess at the total cost of becoming a franchisee. Notice the requirements that you must have been in this type of business previously. Why do you suppose DQ requires that? Notice that DQ requires a business plan including a projected budget which we study in Chapter 9 in the cost class.
By the way, if you have not read Warren Buffet’s annual report to shareholders, this would be a good time to do so. Click right there for the link.
Thanks Julie, a good question that lead to an illustration of several concepts in the cost class!
DLE
Leave a comment