Thursday Oct 20 2016
When Johnson and Johnson discovered a very few bottles of tylenol had been poisoned, they reacted quickly. The firm removed every existing bottle in the USA.
Expensive,no doubt but cheap in the long run. That action is widely admired in ethics texts as a prompt response to a life threatening situation.
WFC could learn from J and J. Now the CA Atty General is investigating if WFC created identity theft by openning unrequested accounts.
Delay only makes things worse. We reported earlier this week that a letter surfaced from 2007 regarding cross selling and its implications. Yet Stumpf claimed he knew nothing until 2013.
Tolstedt's replacement is a former Wachovia executive.
Gee no new perspective here!
Professor Elam 
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