Professor Elam

Thursday April 13, 2017

Scrambling to recover from his re accomodate comment, now the CEO of United promises to never forcibly remove a passenger again.

Well what if United needed to remove a passenger for a genuine reason?

This is a good example of how bad policy leads to more bad policy and mistake after mistake.

Recovering from such a PR disaster is quite difficult.  The print paper had a graph showing United bumps more passengers than other airlines. So one has a greater chance of NOT getting

to the destination if United needs the seats for its own employees. Empty seats do not make money but bad ethical decisions don't make for more paying passengers.