Weekend Nov 9, 2019
Heir apparent Bill Ford realized he was not up to managing a global manufacturing company. This is of course unusual for some one who has inherited a position in family company. I am impressed that he publicly admitted this. So he set out to find the right guy.
That guy happened to be Alan Mulally. Alan had been passed over for CEO at Boeing.
In this wide ranging interview, Alandiscusses how he implemented some Deming Team ideas.
Jay mentions Dale Carnegie as I have in class as well. If you think about it, a lot of Deming is reflected in Dal e Carnegie.
Professor Elam 
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