Professor Elam

This is the most concise explanation I have read about Toyota’s concept of Kaizen.   Kaizen is the process of incremental and continuous improvement.  As the article says, most companies give up quality programs becasue they do not see instant results, rather like a crash diet that would have one stay thin for life. And so Toyota continues to do the right thing in plan view of the Fords and GMs, it is now the biggest automaker on the planet, and perhaps the most admired.