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Chasing the Customer Away

Monday Oct 4, 2010

Our last post was about building customer loyalty. This one is about chasing the 'customer' away.

Companies have been fleeing high tax New York and California for some time.  The size of the thundering herd running for the exits is getting larger. In this case many are going to Utah. Click and you will recognize many of the names. You will recall that Arnold was elected and tried to lure some back to the state, it is not happening. As we say in managerial accounting people do not complain, they switch. The size of the facility Adobe is building in Utah suggests this will be a permanent exodus.

San Antonio is the beneficiary of that same California exodus. Here is an article by the ImClone founder.

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2 responses to “Chasing the Customer Away”

  1. Phillip Garcia Avatar
    Phillip Garcia

    The State of Texas has a good tax policy, concerning that there is no state income for individuals in Texas. I think most businesses consider this for their employees, and there less work for accountants. This will help a company bottom line. A company would have to pay their accountants less money, because the accountants will have less work to do. From: ACCT 3314-350 Student.

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  2. Dennis Elam Avatar
    Dennis Elam

    Phillip
    Your observation assumes that all accountants do is tax compliance, how about figuring out how to make the firm some money, this is the whole point of managerial accounting.
    Accountants have spent way too much time cultivating an atmosphere of compliance rather than an image of someone who can help a firm make money.

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